Effective Date: July 15, 2025

1. Introduction

This Privacy Policy governs your use of SHWHISTKY (operated by “SH”) and explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in this document.

2. Information We Collect

Personal Information

When you register for our services, we may collect:

  • Name and contact information
  • Account credentials (username and password)
  • Email address and phone number
  • Any information you voluntarily provide through consultations or communications

Automatically Collected Information

  • Cookies and similar tracking technologies
  • Usage patterns and website analytics
  • IP address and device information

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process your registration and account management
  • Respond to your inquiries and provide customer support
  • Send service-related communications
  • Improve our services and develop new features
  • Ensure security and prevent fraud

4. Information Sharing and Disclosure

General Policy

We do not sell, trade, or rent your personal information to third parties without your explicit consent, except in the following circumstances:

Permitted Disclosures

  • Service Providers: We may share information with trusted partners who assist in operating our services
  • Statistical Analysis: Aggregated, anonymized data may be shared for research and development purposes
  • Legal Compliance: When required by law or to protect our rights and safety
  • Academic Purposes: Consultation content may be used for academic activities after removing personal identifiers

Online Consultation Privacy

  • Consultation content is kept confidential and accessible only to authorized staff
  • We implement security measures to prevent unauthorized access
  • However, we cannot guarantee absolute security in cases of user negligence, natural disasters, or circumstances beyond our control

5. Cookies and Tracking Technologies

We use cookies to:

  • Recognize returning users
  • Provide personalized services
  • Improve website functionality
  • Analyze usage patterns

You can control cookie settings through your browser, though some features may not function properly without cookies enabled.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any significant data breaches.

7. Your Rights and Choices

Account Management

  • Access: You can request access to your personal information
  • Correction: You can update or correct your information
  • Deletion: You can request account deletion by emailing us with verification details
  • Portability: You can request a copy of your data in a readable format

Communication Preferences

You may opt out of non-essential communications while remaining subscribed to critical service updates.

8. Terms of Service

Service Availability

  • Services are available 24/7 unless maintenance is required
  • We will provide advance notice of planned maintenance
  • Online consultation availability may vary based on staff schedules

Prohibited Activities

Your account may be suspended or terminated for:

  • Violating public order or morality
  • Engaging in illegal activities
  • Using false information during registration
  • Impersonating others or sharing account credentials
  • Harassment or harmful behavior toward others
  • Multiple account registrations by the same user

Service Limitations

  • Our services are for informational purposes only
  • Online consultations cannot replace professional medical advice
  • Always consult qualified professionals for health-related concerns
  • We do not endorse specific products or treatments mentioned in consultations

9. Affiliate Links and Monetization

To support our services, we may include affiliate links to products and services we personally use and recommend.

Transparency

  • Affiliate relationships are clearly disclosed
  • You incur no additional costs when using affiliate links
  • Commissions help maintain and improve our services
  • All recommended products meet our quality standards

Disclaimers

  • We are not responsible for third-party products or services
  • Purchase decisions are entirely your responsibility
  • We do not guarantee the accuracy of external website content

10. International Users

This service is primarily designed for users in South Korea. If you access our services from other countries, you acknowledge that your information may be transferred to and processed in South Korea.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

13. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Upon account deletion, most personal information is removed, though some data may be retained for legal or security purposes.

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: [Your contact email]
Response Time: We aim to respond within 7 business days

15. Dispute Resolution

Governing Law

This policy is governed by the laws of South Korea.

Dispute Resolution Process

  1. Initial concerns should be addressed through direct communication
  2. Formal disputes will be handled through mediation when possible
  3. Legal proceedings will be subject to the jurisdiction of courts in [Your location], South Korea

16. Severability

If any provision of this policy is found to be unenforceable, the remaining provisions will continue in full force and effect.

This Privacy Policy was last updated on July 15, 2025. We recommend reviewing this policy periodically to stay informed about how we protect your information.