Website: shwhisky.com
Effective Date: July 15, 2025

1. General Provisions

1.1 Purpose

These Terms of Service govern the use of services provided by SHWHISKY (available at shwhisky.com, hereinafter referred to as “we,” “us,” or “the Company”) and define the rights, responsibilities, and obligations between the Company and users.

1.2 Effectiveness and Modifications

  • These terms become effective upon publication to users
  • We may modify these terms when circumstances change or for important business reasons
  • Modified terms will be effective using the same publication method as described above
  • Continued use of our services after modifications constitutes acceptance of the updated terms

1.3 Supplementary Rules

For matters not explicitly covered in these terms, applicable laws and regulations shall govern.

2. Membership and Service Usage

2.1 Definition of Members

A member is an individual who:

  • Is deemed suitable for membership by the Company
  • Agrees to these terms
  • Completes the membership registration form
  • Receives a valid user ID and password

2.2 Membership Registration Process

  • Registration Completion: Membership is established when the user applies for service, the Company approves the application, and the user agrees to these terms
  • Required Information: Applicants must provide personal information requested by the Company
  • Account Notification: Upon approval, we will notify users of their member ID and other necessary information
  • ID Policy: User IDs cannot be changed after registration, and only one ID is issued per person

2.3 Registration Restrictions

We reserve the right to deny membership applications in the following cases:

  • Using another person’s name for registration
  • Not using real name for registration
  • Providing false information in the application
  • Applying with intent to harm social order, public safety, or public morals

2.4 Service Availability and Limitations

  • Operating Hours: Services are available 24/7 year-round, unless technical or operational issues arise
  • Maintenance Notice: We may temporarily limit service access for system maintenance with prior notice to members
  • Consultation Services: Online consultation services may not be available 24/7 due to staff availability

2.5 Service Fees

  • Free Services: All registered members can use our services free of charge
  • Future Pricing: If we decide to monetize services, we will announce pricing policies, implementation timeline, and costs before implementation

3. Account Management

3.1 Account Termination

  • How to Cancel: Members wishing to terminate their account must email us directly with a cancellation request
  • Required Information: Include your name, ID, phone number, and reason for cancellation for identity verification
  • Confirmation: Account termination is confirmed when you can no longer log in with your existing credentials

3.2 Account Reactivation

  • Reactivation Process: Former members who wish to rejoin can email us directly with a reactivation request
  • Verification: Provide your name, ID, and phone number for identity verification
  • Confirmation: Successful reactivation is confirmed when you can log in with your existing credentials

3.3 Service Restrictions and Suspension

We may terminate user agreements or suspend service access without prior notice for the following violations:

  • Public Order Violations: Actions contrary to public order and social morals
  • Criminal Activity: Involvement in illegal activities
  • Public Interest Harm: Planning or executing service use that damages national or social interests
  • Identity Theft: Unauthorized use of others’ IDs and passwords
  • Harassment: Damaging others’ reputation or causing harm
  • Duplicate Accounts: Creating multiple accounts under different IDs
  • Service Disruption: Engaging in activities that harm or interfere with healthy service usage
  • Legal Violations: Other violations of applicable laws or our terms of service

4. Service Limitations and Disclaimers

4.1 Online Consultation Services

  • Privacy Protection: We strive to maintain security and prevent consultation content from being disclosed to unauthorized third parties, except for consultation staff and service administrators
  • Limitation of Liability: We are not responsible for content disclosure or loss in the following cases:
    • User negligence leading to password compromise
    • User-initiated deletion of consultation content
    • Natural disasters or circumstances beyond our control
  • Content Usage: Consultation content may be used for the following purposes after removing personal identifying information:
    • Academic activities
    • Publications and educational materials
    • FAQ development and service improvements
  • Professional Opinions: Consultation responses are subjective opinions based on individual staff knowledge and do not represent official Company positions
  • Service Limitations: We may refuse to provide consultation services for:
    • Repeated identical consultation requests
    • Requests using inappropriate or offensive language

4.2 Information Services

  • General Information Only: All content provided through our services is general information for informational purposes only
  • Medical Disclaimer: Our services cannot and do not replace professional medical diagnosis, treatment, or care
  • Professional Consultation Required: Always consult qualified healthcare professionals for health-related concerns
  • No Delay in Treatment: Never ignore medical advice or delay seeking professional treatment based on information from our services
  • No Endorsements: We do not endorse specific tests, products, or treatments mentioned in our services
  • User Responsibility: Accepting information or opinions from our services, healthcare professionals, or other users is entirely at your own discretion and risk

5. Responsibilities and Obligations

5.1 Company Obligations

  • Service Availability: We will make services available to members unless extraordinary circumstances arise
  • Continuous Service: We are obligated to provide continuous and stable services as outlined in these terms
  • User Feedback: We will process member feedback through appropriate procedures and notify members of reasons and timelines if processing requires time

5.2 User Security Responsibilities

  • Account Security: Members are fully responsible for managing their ID and password
  • Email Consent: Members agree to receive service-related emails
  • Security Breach Reporting: Members must immediately notify us if their ID is used unauthorized
  • Privacy Policy: Detailed information about personal data handling is available in our separate Privacy Policy

5.3 Cookies and Tracking

  • Cookie Usage: We may use cookie technology to enhance user experience
  • Purpose: Cookies help us recognize returning users and provide personalized services
  • User Control: You can control cookie settings through your browser, though some features may not function properly without cookies

6. Affiliate Links and Monetization

6.1 Transparency and Disclosure

We may include affiliate links to support our services and website operations. These links connect to products and services we personally use and recommend.

6.2 Financial Arrangement

  • Commission Structure: We receive commissions when users make purchases through affiliate links
  • No Additional Cost: Using affiliate links does not incur additional costs for users
  • Service Support: Commissions help maintain and improve our services

6.3 Quality Standards

  • Products and services promoted through affiliate links meet our strict selection criteria
  • We aim to provide genuine value to users through our recommendations

6.4 Limitations of Responsibility

  • Third-Party Services: We are not directly responsible for products or services accessed through affiliate links
  • User Decision: Purchase decisions are entirely at user discretion
  • External Content: We are not responsible for the content or accuracy of external websites accessed through affiliate links

7. Dispute Resolution

7.1 Resolution Process

  • Mutual Agreement: Service-related disputes should be resolved through mutual agreement whenever possible
  • Legal Proceedings: If litigation becomes necessary, disputes will be subject to the jurisdiction of courts in the Company’s location

7.2 Governing Law

These terms are governed by the laws of South Korea.

8. Additional Provisions

8.1 Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect.

8.2 Complete Agreement

These Terms of Service, together with our Privacy Policy, constitute the complete agreement between users and the Company.

8.3 Contact Information

For questions about these terms or our services:

  • Email: [Your contact email]
  • Response Time: We aim to respond within 7 business days

Related Documents:

  • [Privacy Policy] – For detailed information about personal data handling
  • [Community Guidelines] – For specific rules about user interactions

These Terms of Service were last updated on July 15, 2025. We recommend reviewing these terms periodically to stay informed about your rights and responsibilities.